Question 1

How do I add a new question & answer?

Accepted Answer

To add a new FAQ follow these steps:

1. Click “Manage FAQs” button
2. From your site’s dashboard you can add, edit and manage all your questions and answers
3. Each question and answer should be added to a category
4. Save and publish.

Question 2

Can I insert an image, video, or gif in my FAQ?

Accepted Answer

Yes. To add media follow these steps:

1. Enter the app’s Settings
2. Click on the “Manage FAQs” button
3. Select the question you would like to add media to
4. When editing your answer click on the camera, video, or GIF icon
5. Add media from your library.

Question 3

How do I edit or remove the “FAQ” title?

Accepted Answer

You can edit the title from the Settings tab in the app. 
If you don’t want to display the title, simply disable the Title under “Info to Display”.

Question 4

Do you offer repairs on jewelry/watches?

Accepted Answer

Yes, we are happy to do our best to repair any items whether they were purchased here or not. Please stop into the store during regular business hours to drop off your item(s).

Question 5

Do I need to make an appointment for engagement rings?

Accepted Answer

Yes, if you call or visit the shop, we will go through a few things with you first and then schedule an appointment to best assist you with your purchase.

Question 6

Can I sell my jewelry to you?

Accepted Answer

No, we do not buy jewelry at this time. We recommend online marketplaces as the best option.

Question 7

Do you offer lab grown options?

Accepted Answer

Yes, we pride ourselves in offering the best quality lab grown diamonds for the best prices anywhere in the area. Please visit us anytime to take a look at our selection.

Question 8

Do you sell custom pieces?

Accepted Answer

Yes, we will work with you and our partners to make your dreams come true! Stop in to chat with us and we'll get you on the right track.

Arnold's Jewelers

FAQ